We will refund you after we have received your package and inspected it. Please E-mail and show the item of the problem to us, for example, show the photos of item(s)quality-related issue or wrong size to us by E-mail. ① Order number and product SKU of the item(s) you want to return. Please include the following information in the return package : If you do not reply to us within 14 business days, we will automatically refund the order. If your PayPal account name and address do not match your order's name and shipping address, we will email you for verification. We will offer you the choice to either refund or wait for stock. If you purchase goods and we are unable to ship them out due to a stock shortage, we will contact you by E-mail. We will process the refund or exchange request within 14 working days after inspecting the product. If you want to return or replace the product due to a product problem, please contact the customer service staff in time and provide videos or photos of the product problem. However, if the product you received does not match the product you ordered, or the product has some quality problems. We are committed to providing you with high-quality items. To make a claim, please follow one of the options below. This entitles you to claim a refund or replacement within 14-days of receiving your items. We are organizing this together with our partner Made Blue.Every order from Dentaldenshine has a 14-day return or refund guarantee. With the purchase of an Urban 750 ml drinking bottle, you ensure that 750 litersof clean drinking water is donated in developing countries. Moreover, the cap has a hook so you can easily attach the drinking bottle. The Retulp stainless steel drinking bottle is a useful addition to your workplace so you can stay healthy hydrated throughout the day. Water from a stainless steel water bottle tastes better because there is no flavor transfer between the water and stainless steel. The Retulp Urban water bottle is completely plastic-free and has a steel cap finished with bamboo. For example, you can imprint a water bottle withĪ logo or a fun quote. Besides being heartily durable, of course, the water bottles are suitable for personalization options. Urbans are BPA-free and made of stainless steel, making them last for years. We are organizing this together with our partner Made Blue. With the purchase of an Urban 500 ml drinking bottle, you ensure that 500 litersof clean drinking water is donated in developing countries.
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